Free tool
Free Google negative review reply generator
Paste the customer review, choose your business type and tone, and get three reply drafts you can edit before posting.
Your drafts will appear here
Use the draft as a starting point, confirm the facts internally, then post the final version through your Google Business Profile.
Want this without checking Google every day?
Runly Review Radar sends low-star review alerts to your inbox.
When a low-star review is found, the alert can include the original review, a direct Google link, and a safe AI reply draft.