1. Connect Google
The business owner authorizes Google Business Profile through official OAuth. We never ask for a Google password.
Simple workflow
Low-star review appears. The right person gets an email with the original review and a draft reply.
The English workflow is email-first. The owner stays in control of every public response.
2. Review arrives
When a 1- or 2-star review appears, Review Radar prepares a notification for the owner or manager.
3. Email includes the draft
The email shows the star rating, original review text, direct Google link, and three calm reply options.
Weekly digest keeps the value visible.
Each week, the owner gets a short summary of new low-star reviews, useful positive reviews worth replying to, and locations that need attention. The goal is not more software. It is fewer missed reputation moments.